The Clarence Hotel Sydney 4 stars

Customer review rating (ALL Rating) 4.5/5 439 reviews

The Clarence Hotel Sydney - Image 1
The Clarence Hotel Sydney - Image 2
The Clarence Hotel Sydney - Image 3
The Clarence Hotel Sydney - Image 4
193 Clarence Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Central CBD location - Clarence St

  • Walking distance to Wynyard, Town Hall Train stations & George st Light Rail.

  • Hotel gym onsite and complimentary.

  • Clarence street has such a variety of cuisine and cocktail options.

Our accommodation(s)

Hotel location

The Clarence Hotel Sydney

193 Clarence Street
2000 SYDNEY
Australia

GPS:-33.869525, 151.205125

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  439 reviews

TripAdvisor Rating  4.6/5  11 reviews

Customer review rating 4.5/5

Maria K. O. Families - Confirmed reviews ALL

Comfortable, big bed. Clean and fresh smelling sheets and room. Great and helpful staff. Nice and cold air conditioning.

Hi Maria K., Thank you for taking the time to share your wonderful feedback. We are delighted to hear you enjoyed your stay and that our team, comfortable beds, and the overall cleanliness of your room contributed to a positive experience. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you and your family back to The Clarence Hotel Sydney in the near future. Kind regards The Clarence Hotel Sydney

Customer review rating 4.0/5

Phumpich D. Couples - Confirmed reviews ALL

I stayed at The Clarence Sydney Hotel for four nights. The biggest highlight is definitely the location. It’s right in the centre of everything close to Wynyard Station, Town Hall, QVB, and even within walking distance to Circular Quay in about 20 minutes. The staff were friendly and helpful, and the room size was reasonable for a city hotel. However, cleanliness needs improvement as dust was noticeable throughout the room. Because the property is right on the street, you can also expect some party noise and traffic sounds at night. Overall, I’d recommend this hotel for travellers who prioritise a great, convenient location above all else.

Hi Phumpich, Thank you for taking the time to share your feedback and for choosing to stay with us. We are pleased to hear that our central location and the convenience of being close to Wynyard Station, Town Hall, QVB and Circular Quay made your stay enjoyable. It is also great to know you found our team friendly and your room size suitable for a city hotel. As a valued Accor member, we appreciate your continued loyalty. Thank you for highlighting areas where we can improve. We are sorry to hear that the cleanliness of your room did not meet expectations and this will be addressed with our housekeeping team. Being in the heart of Sydney can mean some noise from the street at night, but we understand how this can impact comfort and we will continue to work on minimising this where possible. We are glad you were able to complete your booking despite the error you encountered and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back and provide a smoother and more comfortable experience on your next visit. Kind regards The Clarence Hotel Sydney

Customer review rating 4.5/5

Colin M. Couples - Confirmed reviews ALL

Top hole in the main - only detractions and these would not stop us booking again but maybe others - street noise invasive late at night & early morning; unsecured website which you need to address; aircon filter cleaning light kept coming on.

Dear Colin M., Thank you very much for your kind feedback and for recommending us to your friends. We are delighted that you enjoyed our clean rooms, welcoming team and central location. It is wonderful to hear that Gabrielle and our colleague on the 29th made a positive impression during your stay. I am very sorry that street noise affected your rest. Unfortunately being in the heart of the city means some noise can carry through, and while we do our best with soundproofing, there are limits to what we can control. We truly appreciate your understanding. Thank you also for highlighting the unsecured website concern and the air conditioning filter light. Both matters have been passed on to our management and maintenance teams so they can be corrected promptly. We are glad our sustainable initiatives were noticed and appreciate your feedback on where we can continue improving. It means a great deal to know that despite the areas for improvement you would stay with us again. We look forward to welcoming you back for another comfortable visit. Warm regards, The Clarence Hotel Sydney

Great Location

TripAdvisor rating 4.0/5

Phum_phumpich TripAdvisor review

I stayed at The Clarence Sydney Hotel for four nights. The biggest highlight is definitely the location. It’s right in the centre of everything close to Wynyard Station, Town Hall, QVB, and even within walking distance to Circular Quay in about 20 minutes. The staff were friendly and helpful, and the room size was reasonable for a city hotel. However, cleanliness needs improvement as dust was noticeable throughout the room. Because the property is right on the street, you can also expect some party noise and traffic sounds at night. Overall, I’d recommend this hotel for travellers who prioritise a great, convenient location above all else. #Room 606

Customer review rating 2.0/5

Callimootoo H. S. Business - Confirmed reviews ALL

The room was really dusty and had bugs.

Dear Callimootoo H. S., Thank you for taking the time to share your feedback. I am very sorry to hear about the issues you experienced during your stay and I sincerely apologise for the dust and the presence of bugs in your room. This is not the standard we aim to provide and I understand how disappointing this must have been. As a valued Accor member your comfort is very important to us and your comments have been shared with our housekeeping leadership team so we can address this immediately. We will also be reviewing our room inspections to ensure this does not happen again. Thank you for recognising the efforts of our team during your arrival and departure. We truly appreciate your patience and hope you will consider giving us another opportunity to provide you with a much better stay. Warm regards, The Clarence Hotel Sydney

In partnership with TripAdvisor

Other web-users rate our hotel

  • 242 reviews 9.6/10 Location
  • 348 reviews 7.8/10 Room
  • 289 reviews 9/10 Service
  • 182 reviews 5.4/10 Comfort
  • 110 reviews 9/10 Cleanliness
  • 97 reviews 9/10 Vibe
  • 38 reviews 6.6/10 Value
  • 29 reviews 4.9/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.